Policies & Compliance
By accessing or using this website, you agree to the terms and conditions outlined below. Please review them carefully.
Article 1. Introduction and Scope of Application
This Service Agreement governs all transactions of LiveDropSA, a company based in Belgium, located at Av. de l'hôpital 11, Liège 4000. It applies to the sale of products and services offered by LiveDrop SA. ThisAgreement applies to all offers and sales of products and services provided byLiveDrop SA, regardless of the mode of communication used, including transactions conducted through the company's website.
Article 2. Buyer Representation and Responsibility
The sale of products and services by LiveDrop SA is exclusively reserved for professional use, including laboratory research.Buyers confirm their professional status and agree to utilise purchased items solely for professional purposes in compliance with this Agreement. If you create an account on our site, you are responsible for maintaining its confidentiality and agree to accept liability for all activities conducted under your account. LiveDrop SA reserves the right to refuse service, terminate accounts, or modify content at its discretion.
Article 3. Entire Agreement and Retention
This Agreement constitutes the entire understanding betweenLiveDrop SA and the Buyer, superseding any prior agreements or communications.It may only be modified with the explicit written consent of LiveDrop SA. TheBuyer is advised to retain a copy of this Agreement, whether in physical or electronic form, for future reference.
Article 4. Offer Acceptance and Delivery Conditions
Verbal orders will only be considered if confirmed in writing or placed online according to LiveDrop SA's instructions. The Seller must confirm orders in writing within a stipulated timeframe for them to be binding. Delivery terms are defined as DAP - Buyer's warehouse ( Incoterms 2010 ) unless specified otherwise. Additional shipping fees resulting from incorrect addresses provided by the Buyer shall be borne by the Buyer.
Article 5. Product Ownership and Descriptions
All items purchased from LiveDrop SA are subject to a shipment contract. This means that risk of loss and title for such items pass to you upon delivery to the carrier. While we strive for accuracy, LiveDrop SA does not guarantee that product descriptions or other content on this site are error-free. If a product does not meet its description, your sole remedy is to return it unused.
Article 6. Intellectual Property and Trademark Usage
All content on this website, including text, graphics, logos, images, audio clips, and software, is the property of LiveDrop SA or its content suppliers and is protected by international copyright laws. The compilation of this content is exclusively owned by LiveDrop SA and is protected by copyright laws. The trademarks and trade dress of LiveDrop SA may not be utilised in connection with any product or service not provided byLiveDrop SA. Any unauthorised use that may cause confusion among customers is prohibited.
Article 7. Privacy and Electronic Correspondence
We prioritise your privacy and encourage you to review ourPrivacy Notice, which governs your interaction with our website and outlines our data practices. When engaging with LiveDrop SA, whether through website visits or email communications, you consent to receive electronic notifications from us. We may communicate with you via email or by posting notices on our site. You acknowledge that all communications provided electronically meet legal requirements.
Article 8. Dispute Resolution
Any dispute related to your use of LiveDrop SA shall be resolved through confidential arbitration in Belgium, except for matters pertaining to intellectual property rights, for which injunctive relief may besought. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Our mission is to advance the scientific and medical world by providing cutting-edge technologies for biomedical research and cellular therapy. Ensuring robustness and precision while exceeding customer satisfaction is our top priority.
Our teams and partners are deeply committed to this mission, integrated into the fabric of our daily operations. We are dedicated to working following the best practices inspired by industry standards. We remain flexible to implement new quality rules as per the evolving needs of the company and our clients.
Our commitment to quality includes:
We are constantly striving to enhance our practices and meet the highest standards in the industry.
At LiveDrop, we take data protection seriously and adhere strictly to the General Data Protection Regulation (GDPR) and other relevant regulations. Your privacy and the security of your data are paramount to us. We are implementing robust measures to ensure the confidentiality, integrity, and availability of your information. Rest assured, your data is handled with the utmost care and in compliance with applicable rules and regulations.